Frequently Asked Questions | PrestaShop Peppol E-Invoicing

Q: How do I comply with the French e-invoicing reform on PrestaShop?

You need structured invoices, a Plateforme Agréée to send them through, and a way to receive supplier invoices. PrestaShop on its own provides none of these. What the reform requires: How you cover it Issue structured invoices to French businesses: The module builds them from your orders Send them through a Plateforme Agréée: The module sends them to SUPER PDP, or to a platform offering the AFNOR API Receive supplier invoices: Your platform account. The module only sends E-report sales to consumers and foreign businesses: The module sends the required data to your connected Plateforme Agréée All companies must be able to receive e-invoices from 1 September 2026. The obligation to issue starts on 1 September 2026 for large companies and ETI, and on 1 September 2027 for SMEs and micro-enterprises. See France Regulations for which sales are covered. To set up sending, see SUPER PDP Integration or AFNOR API Integration.

Q: What is a Plateforme Agréée and do I need one?

A Plateforme Agréée (PA) is a platform registered by the French tax administration to exchange e-invoices between businesses. It was previously called Plateforme de Dématérialisation Partenaire (PDP). It sends your invoices, receives the ones addressed to you, converts between formats, and reports the required data to the administration. Your situation: Do you need one? A French company selling to French businesses: Yes, to issue invoices and to receive them A French company selling only to consumers: Yes, to receive supplier invoices and to file e-reporting A Belgian company selling in Belgium: No. Belgium uses Peppol access points, see the Belgium FAQ A software vendor or service provider can sit between you and the platform, but it must connect to a Plateforme Agréée. It cannot deliver invoices on its own. The module connects to your own platform account with your own credentials, so you pay the platform directly. SUPER PDP is supported today, and it is also a Peppol access point. See France Regulations for how invoices are transmitted.

Short answers to the questions shop owners ask most about the French reform. Each answer links to the page with the details. Belgian questions are answered in the Belgium FAQ.

How do I comply with the French e-invoicing reform on PrestaShop?

You need structured invoices, a Plateforme Agréée to send them through, and a way to receive supplier invoices. PrestaShop on its own provides none of these.

What the reform requires	How you cover it
Issue structured invoices to French businesses	The module builds them from your orders
Send them through a Plateforme Agréée	The module sends them to SUPER PDP, or to a platform offering the AFNOR API
Receive supplier invoices	Your platform account. The module only sends
E-report sales to consumers and foreign businesses	The module sends the required data to your connected Plateforme Agréée

All companies must be able to receive e-invoices from 1 September 2026. The obligation to issue starts on 1 September 2026 for large companies and ETI, and on 1 September 2027 for SMEs and micro-enterprises. See France Regulations for which sales are covered.

To set up sending, see SUPER PDP Integration or AFNOR API Integration.

Does PrestaShop support Factur-X?

Not out of the box. PrestaShop generates invoices as PDFs, which are not valid for the reform.

The module adds two Factur-X formats:

Format	What it is
Hybrid Factur-X	A PDF/A-3 file with the CII XML data embedded, readable by people and software
CII Factur-X	The CII XML data on its own

Factur-X is one of the three formats every French Plateforme Agréée must accept. Both variants also work for Chorus Pro, the platform for invoices to French public bodies. See E-Invoice Formats.

What is a Plateforme Agréée and do I need one?

A Plateforme Agréée (PA) is a platform registered by the French tax administration to exchange e-invoices between businesses. It was previously called Plateforme de Dématérialisation Partenaire (PDP). It sends your invoices, receives the ones addressed to you, converts between formats, and reports the required data to the administration.

Your situation	Do you need one?
A French company selling to French businesses	Yes, to issue invoices and to receive them
A French company selling only to consumers	Yes, to receive supplier invoices and to file e-reporting
A Belgian company selling in Belgium	No. Belgium uses Peppol access points, see the Belgium FAQ

A software vendor or service provider can sit between you and the platform, but it must connect to a Plateforme Agréée. It cannot deliver invoices on its own.

The module connects to your own platform account with your own credentials, so you pay the platform directly. SUPER PDP is supported today, and it is also a Peppol access point. See France Regulations for how invoices are transmitted.